Fibre to the Cabinet & Fibre on Demand services are available to customers connected to the Willington exchange. Most customers can now upgrade from ADSL to fibre internet. BT Broadband is supplied via the Openreach Network. BT Broadband
Local Authority = Durham County Council
UK area dialling code (STD code) for the Willington exchange is 01388
International dialling code for the Willington exchange is +44 1388 or 0044 1388
The Willington exchange is in the Bishop Auckland group of exchanges.
13 telephone exchanges form this regional grouping.
Willington
Located at :-
British Telecom,
Telephone Exchange,
Hutton Terrace,
Willington,
CROOK.
DL15 0DS
/// what3words geocode = Elephant Splat Intervene
Willington -> Durham -> North East
See Location Map Below
Openreach and the wider UK telecoms industry are retiring the old Public Switched Telephone Network (PSTN) and associated copper-based services as part of the move to an all-digital, internet-protocol (IP) based network.
The PSTN and associated wholesale copper services - including traditional analogue phone lines, ISDN2, ISDN30 and other legacy products - are being withdrawn.
These services historically relied on copper wiring connected from exchanges to premises. They will be replaced with digital alternatives such as Full Fibre (FTTP) and IP-based broadband services like SOGEA, SOGFAST and other All-IP products.
Originally planned for December 2025, the final withdrawal of the PSTN network has been rescheduled to 31 January 2027 to give more time for migration, particularly for vulnerable customers and specialist services. By this date, all legacy services that depend on the PSTN must be transitioned off the copper network.
On 29th April 2021 Openreach declared the Willington Exchange, Willington (County Durham) as a 'FTTP Priority Exchange' as part of their Tranche 4 list of exchanges and issued a 'Stop Sell' notice effective from Friday 29th April 2022
Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre. Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over their new Full Fibre network.