Telephone Exchange
Wigan Telephone Exchange

Fibre Enabled

BT Broadband Fibre to the Cabinet, Fibre to the Premises & Fibre on Demand services are available to customers connected to the Wigan exchange. Most customers can now upgrade from ADSL to fibre internet. BT Broadband is supplied via the Openreach Network. BT Broadband



Local Authority = Wigan Metropolitan Borough Council

UK area dialling code (STD code) for the Wigan exchange is 01942

International dialling code for the Wigan exchange is +44 1942 or 0044 1942

The Wigan exchange is in the Wigan group of exchanges.

9 telephone exchanges form this regional grouping.

Wigan

Exchange Address

Located at :-
British Telecom,
Telephone Exchange,
Dorning Street,
WIGAN.
WN1 1HW

/// what3words geocode = Nurse Wink Sums

Wigan -> Wigan -> North West

See Location Map Below

Exchange Location



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Openreach Identifer

  • Network identifier code for the Wigan exchange is LCWIG

Fibre To The Cabinet

  • The Wigan exchange provides fibre services.

21CN WBC

  • This exchange is 21CN WBC enabled

ADSL Max

  • The Wigan exchange has been enabled for ADSL Max since March 2006

ADSL

  • The Wigan telephone exchange in Wigan was enabled for ADSL in September 2000

Ofcom Classification

  • The BT exchange, Wigan is classified by Ofcom as:- Market 3.

Historic Fact

  • Before PhONE Day On 16th April 1995, the STD Code For This Exchange Was 0942
Virgin Media

PSTN Network Switch Off In 2027

Openreach and the wider UK telecoms industry are retiring the old Public Switched Telephone Network (PSTN) and associated copper-based services as part of the move to an all-digital, internet-protocol (IP) based network.

The PSTN and associated wholesale copper services - including traditional analogue phone lines, ISDN2, ISDN30 and other legacy products - are being withdrawn.

These services historically relied on copper wiring connected from exchanges to premises. They will be replaced with digital alternatives such as Full Fibre (FTTP) and IP-based broadband services like SOGEA, SOGFAST and other All-IP products.

Originally planned for December 2025, the final withdrawal of the PSTN network has been rescheduled to 31 January 2027 to give more time for migration, particularly for vulnerable customers and specialist services. By this date, all legacy services that depend on the PSTN must be transitioned off the copper network.

On 17th January 2025 Openreach declared the Wigan Exchange, Greater Manchester - Wigan as a 'FTTP Priority Exchange' as part of their Tranche 19 list of exchanges and issued a 'Stop Sell' notice effective from Saturday 14th February 2026

Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre. Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over their new Full Fibre network.