Telephone Exchange
Torquay Telephone Exchange

Fibre Enabled

BT Broadband Fibre to the Cabinet & Fibre on Demand services are available to customers connected to the Torquay exchange. Most customers can now upgrade from ADSL to fibre internet. BT Broadband is supplied via the Openreach Network. BT Broadband



Local Authority = Torbay Council

UK area dialling code (STD code) for the Torquay exchange is 01803

International dialling code for the Torquay exchange is +44 1803 or 0044 1803

The Torquay exchange is in the Torquay group of exchanges.

18 telephone exchanges form this regional grouping.

Torquay

Exchange Address

Located at :-
BT Openworld Exchange,
Fleet House,
Lower Union Lane,
TORQUAY.
TQ2 5PR

/// what3words geocode = Puppy Grain Boot

Torquay -> Torbay -> South West

See Location Map Below

Exchange Location



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Openreach Identifer

  • Network identifier code for the Torquay exchange is WWTORQ

Fibre To The Cabinet

  • The Torquay exchange provides fibre services.

21CN WBC

  • This exchange is 21CN WBC enabled

ADSL Max

  • The Torquay exchange has been enabled for ADSL Max since March 2006

ADSL

  • The Torquay telephone exchange in Torbay was enabled for ADSL in May 2002

Ofcom Classification

  • The BT exchange, Torquay is classified by Ofcom as:- Market 2.

Historic Fact

  • Before PhONE Day On 16th April 1995, the STD Code For This Exchange Was 0803
Virgin Media

PSTN Network Switch Off In 2027

Openreach and the wider UK telecoms industry are retiring the old Public Switched Telephone Network (PSTN) and associated copper-based services as part of the move to an all-digital, internet-protocol (IP) based network.

The PSTN and associated wholesale copper services - including traditional analogue phone lines, ISDN2, ISDN30 and other legacy products - are being withdrawn.

These services historically relied on copper wiring connected from exchanges to premises. They will be replaced with digital alternatives such as Full Fibre (FTTP) and IP-based broadband services like SOGEA, SOGFAST and other All-IP products.

Originally planned for December 2025, the final withdrawal of the PSTN network has been rescheduled to 31 January 2027 to give more time for migration, particularly for vulnerable customers and specialist services. By this date, all legacy services that depend on the PSTN must be transitioned off the copper network.

On 22nd April 2024 Openreach declared the Torquay Exchange, Torquay as a 'FTTP Priority Exchange' as part of their Tranche 16 list of exchanges and issued a 'Stop Sell' notice effective from Monday 26th May 2025

Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre. Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over their new Full Fibre network.