Telephone Exchange
Smallfield Telephone Exchange

Fibre Enabled

BT Broadband Fibre to the Cabinet, Fibre to the Premises & Fibre on Demand services are available to customers connected to the Smallfield exchange. Most customers can now upgrade from ADSL to fibre internet. BT Broadband is supplied via the Openreach Network. BT Broadband



Local Authorities = Tandridge District Council & Surrey County Council

UK area dialling code (STD code) for the Smallfield exchange is 01342

International dialling code for the Smallfield exchange is +44 1342 or 0044 1342

The Smallfield exchange is in the East Grinstead group of exchanges.

9 telephone exchanges form this regional grouping.

Smallfield

Exchange Address

Located at :-
British Telecom,
New Road,
Smallfield,
HORLEY.
RH6 9QN

/// what3words geocode = Again Shirts Only

Smallfield -> Surrey -> South East

See Location Map Below

Exchange Location



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Openreach Identifer

  • Network identifier code for the Smallfield exchange is NDSML

Fibre To The Cabinet

  • The Smallfield exchange provides fibre services.

21CN WBC

  • This exchange is 21CN WBC enabled

ADSL Max

  • The Smallfield exchange has been enabled for ADSL Max since March 2006

ADSL

  • The Smallfield telephone exchange in Surrey was enabled for ADSL in September 2003

Ofcom Classification

  • The BT exchange, Smallfield is classified by Ofcom as:- Market 1.

Historic Fact

  • Before PhONE Day On 16th April 1995, the STD Code For This Exchange Was 0342 84
Virgin Media

PSTN Network Switch Off In 2027

Openreach and the wider UK telecoms industry are retiring the old Public Switched Telephone Network (PSTN) and associated copper-based services as part of the move to an all-digital, internet-protocol (IP) based network.

The PSTN and associated wholesale copper services - including traditional analogue phone lines, ISDN2, ISDN30 and other legacy products - are being withdrawn.

These services historically relied on copper wiring connected from exchanges to premises. They will be replaced with digital alternatives such as Full Fibre (FTTP) and IP-based broadband services like SOGEA, SOGFAST and other All-IP products.

Originally planned for December 2025, the final withdrawal of the PSTN network has been rescheduled to 31 January 2027 to give more time for migration, particularly for vulnerable customers and specialist services. By this date, all legacy services that depend on the PSTN must be transitioned off the copper network.

On 7th October 2022 Openreach declared the Smallfield Exchange, Horley as a 'FTTP Priority Exchange' as part of their Tranche 10 list of exchanges and issued a 'Stop Sell' notice effective from Thursday 9th November 2023

Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre. Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over their new Full Fibre network.