Telephone Exchange
Pluckley Telephone Exchange

Fibre Enabled

BT Broadband Fibre to the Cabinet, Fibre to the Premises & Fibre on Demand services are available to customers connected to the Pluckley exchange. Most customers can now upgrade from ADSL to fibre internet. BT Broadband is supplied via the Openreach Network. BT Broadband



Local Authorities = Ashford Borough Council & Kent County Council

UK area dialling code (STD code) for the Pluckley exchange is 01233

International dialling code for the Pluckley exchange is +44 1233 or 0044 1233

The Pluckley exchange is in the Ashford group of exchanges.

15 telephone exchanges form this regional grouping.

OS Grid Ref: TQ 92500 45358

Exchange Address

Located at :-
British Telecom,
Telephone Exchange,
Smarden Road,
Pluckley,
ASHFORD.
TN27 0SJ

/// what3words geocode = Fenced Decoded Blubber

Pluckley -> Kent -> South East

See Location Map Below

Exchange Location



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Openreach Identifer

  • Network identifier code for the Pluckley exchange is NDPLU

Fibre To The Cabinet

  • The Pluckley exchange provides fibre services.

21CN WBC

  • This exchange has not been 21CN WBC enabled

ADSL Max

  • The Pluckley exchange has been enabled for ADSL Max since March 2006

ADSL

  • The Pluckley telephone exchange in Kent was enabled for ADSL in October 2004

Ofcom Classification

  • The BT exchange, Pluckley is classified by Ofcom as:- Market 1.

Historic Fact

  • Before PhONE Day On 16th April 1995, the STD Code For This Exchange Was 0233 84
Virgin Media

PSTN Network Switch Off In 2027

Openreach and the wider UK telecoms industry are retiring the old Public Switched Telephone Network (PSTN) and associated copper-based services as part of the move to an all-digital, internet-protocol (IP) based network.

The PSTN and associated wholesale copper services - including traditional analogue phone lines, ISDN2, ISDN30 and other legacy products - are being withdrawn.

These services historically relied on copper wiring connected from exchanges to premises. They will be replaced with digital alternatives such as Full Fibre (FTTP) and IP-based broadband services like SOGEA, SOGFAST and other All-IP products.

Originally planned for December 2025, the final withdrawal of the PSTN network has been rescheduled to 31 January 2027 to give more time for migration, particularly for vulnerable customers and specialist services. By this date, all legacy services that depend on the PSTN must be transitioned off the copper network.

On 16th January 2023 Openreach declared the Pluckley Exchange, Pluckley Thorne as a 'FTTP Priority Exchange' as part of their Tranche 11 list of exchanges and issued a 'Stop Sell' notice effective from Friday 16th February 2024

Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre. Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over their new Full Fibre network.