Fibre to the Cabinet, Fibre to the Premises & Fibre on Demand services are available to customers connected to the Newcastle West exchange. Most customers can now upgrade from ADSL to fibre internet. BT Broadband is supplied via the Openreach Network. BT Broadband
GoFibre is also available to selected properties around the Newcastle West area offering full fibre broadband. Prices start from only £12.50 per month for Full Fibre Broadband. Forget the Copper, GoFibre. Real fibre with GoFibre 150 broadband all the way to your home from only £12.50 per month! GoFibre
Local Authority = Newcastle City Council
UK area dialling code (STD code) for the Newcastle West exchange is 0191
International dialling code for the Newcastle West exchange is +44 191 or 0044 191
The Newcastle West exchange is in the Newcastle Upon Tyne - Durham - Sunderland group of exchanges.
47 telephone exchanges form this regional grouping.
Newcastle West
Located at :-
British Telecom,
Telephone Exchange,
Bentinck Road,
NEWCASTLE UPON TYNE.
NE4 6UX
/// what3words geocode = Puppy Sunset Accent
Newcastle West -> Newcastle upon Tyne -> North East
See Location Map Below
Openreach and the wider UK telecoms industry are retiring the old Public Switched Telephone Network (PSTN) and associated copper-based services as part of the move to an all-digital, internet-protocol (IP) based network.
The PSTN and associated wholesale copper services - including traditional analogue phone lines, ISDN2, ISDN30 and other legacy products - are being withdrawn.
These services historically relied on copper wiring connected from exchanges to premises. They will be replaced with digital alternatives such as Full Fibre (FTTP) and IP-based broadband services like SOGEA, SOGFAST and other All-IP products.
Originally planned for December 2025, the final withdrawal of the PSTN network has been rescheduled to 31 January 2027 to give more time for migration, particularly for vulnerable customers and specialist services. By this date, all legacy services that depend on the PSTN must be transitioned off the copper network.
On 6th October 2023 Openreach declared the Newcastle West Exchange, Newcastle upon Tyne as a 'FTTP Priority Exchange' as part of their Tranche 14 list of exchanges and issued a 'Stop Sell' notice effective from Friday 8th November 2024
Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre. Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over their new Full Fibre network.