Telephone Exchange
Hele Telephone Exchange

Fibre Enabled

BT Logo Fibre to the Cabinet & Fibre on Demand services are available to customers connected to the Hele exchange. Most customers can now upgrade from ADSL to fibre internet. Suppliers include BT Superfast Fibre, Plusnet Fibre Broadband, TalkTalk Fast Broadband & ee Unlimited Fibre Broadband


Local Authorities = Mid Devon District Council & Devon County Council


UK area dialling code (STD code) for the Hele exchange is 01392

International dialling code for the Hele exchange is +44 1392 or 0044 1392


The Hele exchange is in the Exeter group of exchanges.

11 telephone exchanges form this regional grouping.


Hele


Exchange Address

Located at :-
British Telecom,
Telephone Exchange,
Strathculm Road,
Hele,
EXETER.
EX5 4PR

/// what3words geocode = Jumps Ivory Observes

Hele -> Devon -> South West

See Location Map Below

Exchange Location



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Openreach Identifer

  • Network identifier code for the Hele exchange is WWHELE

Fibre To The Cabinet

  • The Hele exchange provides fibre services.

21CN WBC

  • This exchange has not been 21CN WBC enabled

ADSL Max

  • The Hele exchange has been enabled for ADSL Max since March 2006

ADSL

  • The Hele telephone exchange in Devon was enabled for ADSL in July 2004

Ofcom Classification

  • The BT exchange, Hele is classified by Ofcom as:- Market 1.

PSTN Network Switch Off In 2025

The first stage Openreach propose to facilitate the retirement of their public switched telephone network (PSTN) is to issue 'Stop Sell' dates for specific telephone exchanges. Once a 'Stop Sell' date has passed, communication providers (CP's) will be unable to order any copper based products if a fibre solution is available at the customer's premises. Accepted fibre solutions include FTTP and SOGEA/SOGFast.

Impacted product and services that will be unavailable beyond a 'Stop Sell' date include WLR3 analogue, ISDN 2, ISDN 30, LLU SMPF, SLU SMPF, Narrowband Line Share and Classic products.

Openreach have identified 581 specific 'FTTP Priority Exchanges' that will be the first to receive 'Stop Sell' notices, see below.

Openreach have not identified the Hele Exchange as a 'FTTP Priority Exchange' and the 'Stop Sell' date will be September 2023.

TalkTalk LLU Services are not available TalkTalk

Sky LLU Services are not available Sky