Fibre to the Cabinet, Fibre to the Premises & Fibre on Demand services are available to customers connected to the Copthorne exchange. Most customers can now upgrade from ADSL to fibre internet. BT Broadband is supplied via the Openreach Network. BT Broadband
Local Authorities = Mid Sussex District Council & West Sussex County Council
UK area dialling code (STD code) for the Copthorne exchange is 01342
International dialling code for the Copthorne exchange is +44 1342 or 0044 1342
The Copthorne exchange is in the East Grinstead group of exchanges.
9 telephone exchanges form this regional grouping.
Copthorne
Located at :-
British Telecom,
Telephone Exchange,
Turners Hill Road,
Crawley Down,
CRAWLEY.
RH10 4HH
/// what3words geocode = Hints Keeps Decay
Copthorne -> West Sussex -> South East
See Location Map Below
Openreach and the wider UK telecoms industry are retiring the old Public Switched Telephone Network (PSTN) and associated copper-based services as part of the move to an all-digital, internet-protocol (IP) based network.
The PSTN and associated wholesale copper services - including traditional analogue phone lines, ISDN2, ISDN30 and other legacy products - are being withdrawn.
These services historically relied on copper wiring connected from exchanges to premises. They will be replaced with digital alternatives such as Full Fibre (FTTP) and IP-based broadband services like SOGEA, SOGFAST and other All-IP products.
Originally planned for December 2025, the final withdrawal of the PSTN network has been rescheduled to 31 January 2027 to give more time for migration, particularly for vulnerable customers and specialist services. By this date, all legacy services that depend on the PSTN must be transitioned off the copper network.
Openreach have not identified the Copthorne Exchange as a 'FTTP Priority Exchange' and the 'Stop Sell' date was September 2023.
Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre. Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over their new Full Fibre network.