Fibre to the Cabinet, Fibre to the Premises & Fibre on Demand services are available to customers connected to the Cheltenham exchange. Most customers can now upgrade from ADSL to fibre internet. BT Broadband is supplied via the Openreach Network. BT Broadband
Gigaclear is also available to selected properties around the Cheltenham area offering full fibre broadband. Speed packages from 200Mbps, 300Mbps, 500Mbps & 900Mbps are available. Real fibre broadband all the way to your home from only £17 per month! Gigaclear
Local Authorities = Cheltenham Borough Council & Gloucestershire County Council
UK area dialling code (STD code) for the Cheltenham exchange is 01242
International dialling code for the Cheltenham exchange is +44 1242 or 0044 1242
The Cheltenham exchange is in the Cheltenham group of exchanges.
9 telephone exchanges form this regional grouping.
Cheltenham
Located at :-
British Telecom,
Telephone Exchange,
Oriel Road,
CHELTENHAM.
GL50 1BA
/// what3words geocode = Camera Sleep Upset
Cheltenham -> Gloucestershire -> South West
See Location Map Below
Openreach and the wider UK telecoms industry are retiring the old Public Switched Telephone Network (PSTN) and associated copper-based services as part of the move to an all-digital, internet-protocol (IP) based network.
The PSTN and associated wholesale copper services - including traditional analogue phone lines, ISDN2, ISDN30 and other legacy products - are being withdrawn.
These services historically relied on copper wiring connected from exchanges to premises. They will be replaced with digital alternatives such as Full Fibre (FTTP) and IP-based broadband services like SOGEA, SOGFAST and other All-IP products.
Originally planned for December 2025, the final withdrawal of the PSTN network has been rescheduled to 31 January 2027 to give more time for migration, particularly for vulnerable customers and specialist services. By this date, all legacy services that depend on the PSTN must be transitioned off the copper network.
Openreach have not identified the Cheltenham Exchange as a 'FTTP Priority Exchange' and the 'Stop Sell' date was September 2023.
Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre. Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over their new Full Fibre network.