Telephone Exchange
Alnwick Telephone Exchange

Fibre Enabled

BT Broadband Fibre to the Cabinet, Fibre to the Premises & Fibre on Demand services are available to customers connected to the Alnwick exchange. Most customers can now upgrade from ADSL to fibre internet. BT Broadband is supplied via the Openreach Network. BT Broadband



Local Authority = Northumberland County Council

UK area dialling code (STD code) for the Alnwick exchange is 01665

International dialling code for the Alnwick exchange is +44 1665 or 0044 1665

The Alnwick exchange is in the Alnwick group of exchanges.

12 telephone exchanges form this regional grouping.

OS Grid Ref: NU 18580 13348

Exchange Address

Located at :-
British Telecom,
Telephone Exchange,
25 Fenkle Street,
ALNWICK.
NE66 1AA

/// what3words geocode = Incursion Kneeled Albatross

Alnwick -> Northumberland -> North East

See Location Map Below

Exchange Location



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Openreach Identifer

  • Network identifier code for the Alnwick exchange is NEAW

Fibre To The Cabinet

  • The Alnwick exchange provides fibre services.

21CN WBC

  • This exchange is 21CN WBC enabled

ADSL Max

  • The Alnwick exchange has been enabled for ADSL Max since March 2006

ADSL

  • The Alnwick telephone exchange in Northumberland was enabled for ADSL in August 2003

Ofcom Classification

  • The BT exchange, Alnwick is classified by Ofcom as:- Market 1.

Historic Fact

  • Before PhONE Day On 16th April 1995, the STD Code For This Exchange Was 0665
Virgin Media

PSTN Network Switch Off In 2027

Openreach and the wider UK telecoms industry are retiring the old Public Switched Telephone Network (PSTN) and associated copper-based services as part of the move to an all-digital, internet-protocol (IP) based network.

The PSTN and associated wholesale copper services - including traditional analogue phone lines, ISDN2, ISDN30 and other legacy products - are being withdrawn.

These services historically relied on copper wiring connected from exchanges to premises. They will be replaced with digital alternatives such as Full Fibre (FTTP) and IP-based broadband services like SOGEA, SOGFAST and other All-IP products.

Originally planned for December 2025, the final withdrawal of the PSTN network has been rescheduled to 31 January 2027 to give more time for migration, particularly for vulnerable customers and specialist services. By this date, all legacy services that depend on the PSTN must be transitioned off the copper network.

On 31st May 2023 Openreach declared the Alnwick Exchange, Alnwick as a 'FTTP Priority Exchange' as part of their Tranche 12 list of exchanges and issued a 'Stop Sell' notice effective from Tuesday 4th June 2024

Stop Sell is triggered when a majority (75%) of premises connected to a particular exchange can get ultrafast Full Fibre. Customers who then want to switch, upgrade or re-grade their broadband or phone service will have to take a new digital service over their new Full Fibre network.