Telephone Exchange
Alexandria Telephone Exchange

Fibre Enabled

BT Logo Fibre to the Cabinet, Fibre to the Premises & Fibre on Demand services are available to customers connected to the Alexandria exchange. Most customers can now upgrade from ADSL to fibre internet. Suppliers include BT Superfast Fibre, Plusnet Fibre Broadband, TalkTalk Fast Broadband, John Lewis Broadband & ee Unlimited Fibre Broadband

Local Authority = West Dunbartonshire Council

UK area dialling code (STD code) for the Alexandria exchange is 01389

International dialling code for the Alexandria exchange is +44 1389 or 0044 1389

The Alexandria exchange is in the Dumbarton group of exchanges.

6 telephone exchanges form this regional grouping.

OS Grid Ref: NS 38788 80233

Exchange Address

Located at :-
British Telecom,
Telephone Exchange,
Smollett Street,
G83 0DS

/// what3words geocode = Disarmed Basis Locals

Alexandria -> West Dunbartonshire -> Scotland

See Location Map Below

Exchange Location

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Openreach Identifer

  • Network identifier code for the Alexandria exchange is WSALE

Your LLU Services

 Telephone Exchange, Alexandria (WSALE) has been unbundled by TalkTalk

Static IP Address

  • Plusnet offer their broadband customers the option of a "Static IP Address" for a one off charge of just £5. Make reliable VoIP calls, run a server, host a website or monitor CCTV remotely with a "Static IP Address" from Plusnet

Fibre To The Cabinet

  • The Alexandria exchange provides fibre services.


  • This exchange is 21CN WBC enabled


  • The Alexandria exchange has been enabled for ADSL Max since March 2006


  • The Alexandria telephone exchange in West Dunbartonshire was enabled for ADSL in January 2004

Ofcom Classification

  • The BT exchange, Alexandria is classified by Ofcom as:- Market 3.

Historic Fact

  • Before PhONE Day On 16th April 1995, the STD Code For This Exchange Was 0389

PSTN Network Switch Off In 2025

The first stage Openreach propose to facilitate the retirement of their public switched telephone network (PSTN) is to issue 'Stop Sell' dates for specific telephone exchanges. Once a 'Stop Sell' date has passed, communication providers (CP's) will be unable to order any copper based products if a fibre solution is available at the customer's premises. Accepted fibre solutions include FTTP and SOGEA/SOGFast.

Impacted product and services that will be unavailable beyond a 'Stop Sell' date include WLR3 analogue, ISDN 2, ISDN 30, LLU SMPF, SLU SMPF, Narrowband Line Share and Classic products.

Openreach have identified 581 specific 'FTTP Priority Exchanges' that will be the first to receive 'Stop Sell' notices, see below.

Openreach have not identified the Alexandria Exchange as a 'FTTP Priority Exchange' and the 'Stop Sell' date will be September 2023.

LLU services from TalkTalk are available from this exchange TalkTalk

LLU services from Sky are available from this exchange Sky